Job Title:
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Employee Relations Officer |
Nationality:
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UAE National |
Closing Date:
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Until Filled |
Job Reference:
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ERO-AJ |
Department:
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Office of Human Resources |
Major / Specialization:
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Bachelor’s degree in Human Resources, Business Administration, Management. |
Job Location:
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Ajman Campus |
Job Responsibilities:
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- Conduct exit interviews and analyze data and trends to develop ways to improve employee retention and engagement.
- Maintain the health insurance process, provide guidance, support, and advice to patients dealing with complex medical issues.
- Coordinate in maintaining health staff related records and undertaking usual procedures reviews.
- Manage grievances and concerns by evaluating claims and gathering required information.
- Ensure compliance with policies, contractual provisions, and consistent practices,
- Track completion of probationary reviews and monitor any issues requiring follow up measures.
- Ensures fairness and consistency of all AUSTs’ policies and corrective actions.
- Work within employee relations activities to promote an office wide culture of customer service.
- Performs other related duties and projects as assigned by supervisor.
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Job Requirements:
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- Bachelor’s degree in Human Resources, Business Administration, Management.
- Minimum three years Human Resources experience, preferably including employee relations.
- Broad specialized knowledge equivalent to such degree.
- UAE National (preferred)
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Skills Required:
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- Fluent English & Arabic Languages in writing, reading, typing & verbal communication skills including: report writing, proposal development, presentation & facilitation abilities.
- Good consultative, negotiation, analytical and influencing skills.
- Ability to be equitable, confidential and consistent in complex situations.
- Ability to work in a fast-paced environment; energetic & positive attitude.
- Efficient organizational, administrative and time management skills.
- Creative, problem solver and outcomes-focused.
- Very good command of facilitate decision making.
- Strong understanding of legal provisions, policies and procedures.
- Excellent experience in handing Employee Relations issues for a diverse, multi-cultural workforce.
- Proficiency in using computer and Microsoft Office package.
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Note:
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- Only shortlisted candidates will be contacted.
- Kindly mention the position & job reference in the subject field when applying.
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